Project Launch

When projects complete and are launched to the customer intranet or internet public, we're there to answer questions, provide on-site training, and refine the details. Our aim is not to build a site and then disappear, we stand by our work and we support our projects.

How many times have you waited for days or weeks to get your website updated? That simply will not happen when you develop and host your application with Charlotte WebPROS, Inc. Our support plans guarantee that your update requests will be processed and uploaded within 72 business hours of your request. No waiting, no wondering, and in many cases, no charge.

Training

Our staff includes Microsoft Certified individuals with over 13 years of computer based training and on-site training delivery experience. Our instructors have taught in major corporations all over the Eastern United States, Community Colleges, and local schools.

Documentation and Backups

Every project, no matter the size, is completely documented from initiation to completion. We include written project estimates with content descriptions, process maps, deliverable timelines, and guaranteed budget estimates. We tell you everything you need to know about your project up-front. There are no surprises and no hidden costs. When your project completes, you receive a project sign-off and DVD of content and source files. All our hosting plans come with disaster recovery and data backups to ensure your website application stays up and running.

Want to see our skills in action? View our website design portfolio here.

We fully document all projects from beginning to end We provide full-service maintenance support for all projects after launch We can deliver on-site PC-Classroom training for your users All source code, images and SQL scripts are provided to you on a DVD after the project launch for your records Call a Charlotte WebPROS team developer today! 704.287.6785